Frequently Asked Questions
Can I come shop in person?
Not quite yet! I don't have a store front and my private studio is closed to visitors during COVID-19, but make sure you are subscribed to my newsletter to hear about future in-person craft markets or other in person shopping opportunities.
How soon can I expect my online purchase to be shipped?
I try my best to get packages shipped within 1-3 business days, but I also try to limit my trips to the post office to once a week, and I'm just one person doing all the tasks! Your package should definitely be headed your way within a week, and if you haven't received a shipping notification by then, feel free to contact me at email@example.com.
Can I arrange a local pickup for online orders?
Yes, definitely! Use the code LOCAL at checkout and then shoot me an email at firstname.lastname@example.org to arrange a contact-free pickup at my studio in the Heights neighborhood of Houston. If you fail to schedule a pickup within 2 weeks, you will have to pay for me to ship it to you.
Is my pottery food safe?
Yes, my pots are glazed in lead-free food safe glazes and meant to be used regularly.
Is my pottery microwave safe?
Yes! They will hold up just fine in the microwave, as long as they are heated evenly and aren't subject to sudden changes of temperature. Be warned that they may be hot to the touch.
Can I put my pots in the dishwasher?
Yes, you can wash your handmade pots in the dishwasher, stoneware is a very durable clay. I still recommend hand-washing when you can.
How much variation can I expect between pieces?
Each piece is handmade and one of a kind. There might be small differences in size (less than 1/4") and glaze finishes, but overall the pieces are consistent. I very much enjoy small differences and I lean into what makes each piece unique. Old and new versions of the same style may vary quite a bit more as I am always tweaking styles that I keep around, like the carved Mountain pieces.